我们的学生客户代表, 位于商务办公室, 这里有关于学生账户和付款方式的问题吗. Students are encouraged to regularly check their account in CashNet through myMountMercy.
Billing is completed by semester approximately a month before the semester begins, 不是整个学年.
The deadline to withdraw from a block course and not be charged is the week prior to the start of the course.
学生可以设立另一个个人(如.e. a parent or guardian) 付款 on their account or to view their balance. 该个人被视为CashNet的“授权用户”.
按照以下步骤创建“授权用户”:
只有学生可以添加、重新发送、编辑或删除付款人访问权限.
If an authorized user needs a password reset, the student must perform the reset. 这所学校 cannot 重置密码. 编辑或重置已授权用户的步骤:
学生可以通过 myMountMercy. Once a student is logged in, statements can be found on the Finances tab through CashNet.
*报表只显示发布时的余额. CashNet是一个“实时”的网站,有最新的余额.
授权用户要查看报表,必须先获取 CashNet 来自学生的访问. See the ‘Authorized User’ section under ‘支付信息’ for how to set up an authorized user.
其他的退款
If the student has more financial aid or other payments than the charges on the account, the student will have a credit on their student account and is eligible to receive a refund for the credit. When looking at a student account, a credit balance will have a “-” in front of the amount. The Student Account Representatives (位于商务办公室) issue refunds weekly when the office is open. Students must enroll in e-Refund (direct deposit) through CashNet to authorize an ACH deposit. If a student is not enrolled in e-Refund then the student will receive a physical check. 例外情况必须由学生账户代表解决.
退学(传统,学期)
A student’s final bill will be determined on the last day to add classes for each semester. This is generally 7 days after the beginning of the semester and is referred to as the final bill date. 在最终账单日期之前, 学生可自行调整课程表,而无须缴付加/退费. Students who drop classes after the final bill date will not be eligible for a tuition refund unless they withdraw from the University. Students who withdraw from the University after the final bill date may be eligible for a refund. Please contact the Student Account Representatives (位于商务办公室) for more information regarding tuition refund amounts.
详细的退款政策可在 学生帐户手册.
财务控制
The Student Account Representatives (位于商务办公室) may place a hold on a student account if the account is past due. A hold on a student account prevents the student from registering for future classes.
金融解雇
在学期结束时有未偿余额的学生, 是否可获发财务解雇通知书. The student will be unable to register for future courses until the past due amount is paid in full and the re-admittance process is successfully completed.
所有学生都需要电子签名(e-sign) 财务责任协议(FRA). 这是在通过Slate注册之前完成的要求.
The Financial Responsibility Agreement is a disclosure agreement between the student and Mount Mercy大学 that states the student agrees to pay all charges that result from registration and services received from the University. Students will be asked to acknowledge that they understand that their responsible to pay all charges associated with attendance and where applicable, 大学的住宿费. 协议还解释了以下内容:
Students only need to sign the agreement once as long as continuous enrollment is maintained within the same program of the University. 如果学生改变课程(i.e. undergraduate degree to graduate degree), a new FRA is required for the new program.